Privacy Policy

Last Updated: April 21, 2025

1. Introduction

Recoil Gang ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software, website, and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Service after the date such revised Privacy Policy is posted.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

2.1 Personal Data

Personally identifiable information, such as your name, email address, and payment information that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service.

2.2 Hardware and Device Information

We collect certain information about your hardware and device, including but not limited to:

  • Hardware Identification (HWID) - A unique identifier based on your computer's hardware components.
  • IP Address - Used to identify your approximate location and session information.
  • Device information - Including operating system, hardware specifications, and other technical details necessary for the Service to function properly.

2.3 Usage Data

Information about how you use our Service, such as:

  • Login times and session duration.
  • Feature usage and preferences.
  • Software performance metrics.
  • Error reports and application crashes.

2.4 License and Authentication Data

Information related to your license key, including:

  • License activation date and status.
  • License key usage history.
  • HWID reset requests.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account.
  • Verify your license key and prevent unauthorized use.
  • Process payments and refunds.
  • Provide technical support and respond to customer service requests.
  • Deliver targeted content and product information to you.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Notify you of updates to the Service.
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
  • Resolve disputes and troubleshoot problems.
  • Assist law enforcement when required by applicable law.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5.1 Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

5.2 Customer Data Security Measures

We implement several security measures to protect your data:

  • Encryption of sensitive personal data and license information.
  • Secure authentication mechanisms for accessing our services.
  • Regular security assessments and updates to our systems.
  • Limited access to personal information to authorized personnel only.

6. Anti-Reverse Engineering Protection

To protect our intellectual property and ensure the security of our Service, we implement various anti-reverse engineering measures. As part of these measures, our software may:

  • Detect and prevent debugging attempts.
  • Monitor for virtual machines or sandbox environments.
  • Implement code obfuscation and encryption.
  • Use hardware fingerprinting for license validation.
  • Collect information about software and processes running on your system to detect reverse engineering tools.

These measures are designed to protect our Service from unauthorized access and modification. By using our Service, you consent to these security measures.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Your Rights Regarding Your Data

You have certain rights regarding your personal information. These include:

8.1 Right to Access

You have the right to request copies of your personal information. We may charge a small fee for this service.

8.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

8.3 Right to Erasure

You have the right to request that we erase your personal information, under certain conditions. Note that this may result in termination of your account and services.

8.4 Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

8.5 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us via our Discord server at discord.gg/recoilgang.

9. Tracking Technologies and Cookies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website.

10. Third-Party Websites

The Service may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Service.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us via our Discord server at discord.gg/recoilgang.